{"id":553,"date":"2019-07-09T10:46:22","date_gmt":"2019-07-09T08:46:22","guid":{"rendered":"https:\/\/www.alliance-concept.com\/en\/?page_id=553"},"modified":"2026-02-26T15:56:00","modified_gmt":"2026-02-26T14:56:00","slug":"customer-support","status":"publish","type":"page","link":"https:\/\/www.alliance-concept.com\/en\/customer-support.html","title":{"rendered":"Customer Service"},"content":{"rendered":"<p>[vc_row css=&#8221;.vc_custom_1572781027387{background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column][vc_column_text]<\/p>\n<h1><strong>Customer Service<\/strong><\/h1>\n<p>[\/vc_column_text][vc_row_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;2753&#8243; img_size=&#8221;large&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;.vc_custom_1702390768246{margin-top: 40px !important;border-left-width: 4px !important;padding-left: 10px !important;border-left-color: #414649 !important;border-left-style: solid !important;}&#8221;]<strong>Proactive maintenance, reactive response<\/strong><\/p>\n<p>Our Customer Service is ensured by a dedicated team. Thanks to the technicians and engineers coming from the different company businesses, we are in the best conditions to meet your expectations.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner width=&#8221;1\/4&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1589443825016{margin-bottom: 25px !important;padding-top: 20px !important;padding-right: 20px !important;padding-bottom: 20px !important;padding-left: 20px !important;background-color: #414649 !important;}&#8221;][vc_column_text css_animation=&#8221;zoomIn&#8221; el_class=&#8221;texteblanc&#8221; css=&#8221;.vc_custom_1589443842630{margin-bottom: 0px !important;padding-bottom: 0px !important;}&#8221;]<\/p>\n<p style=\"text-align: center; font-size: 36px;\"><span class=\"fort\">Your Contacts<\/span><\/p>\n<p>[\/vc_column_text][vc_raw_html]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[\/vc_raw_html][vc_column_text css_animation=&#8221;zoomIn&#8221; el_class=&#8221;texteblanc&#8221; css=&#8221;.vc_custom_1589443855505{margin-top: 0px !important;padding-top: 0px !important;}&#8221;]<\/p>\n<p style=\"text-align: center; font-size: 30px;\">+33 (0)4 5057 9385<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text]Our team can assist you with <strong>preventive and corrective actions adapted to your equipment.<\/strong><\/p>\n<p>We do business at an international level and we are regularly on business trips to Europe, but also to Asia where Alliance Concept is permanently represented.<\/p>\n<p>Alliance Concept provides you a real assistance support with a <strong>maintenance contract<\/strong>. This contract guarantees you a tailor-made follow-up and the maintenance of your equipment. In addition, our Customer Service &#8220;Hotline&#8221; is available to you during our opening hours.<\/p>\n<p>Finally, the availability of our technicians and the availability of spare parts allow us greater reactivity and a reliable responsiveness, in order to present a technical solution to our customers as soon as possible.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;2754&#8243; img_size=&#8221;large&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column][vc_btn title=&#8221;Download the brochure&#8221; style=&#8221;custom&#8221; custom_background=&#8221;#e41a14&#8243; custom_text=&#8221;#ffffff&#8221; align=&#8221;center&#8221; css_animation=&#8221;zoomIn&#8221; link=&#8221;url:https%3A%2F%2Fwww.alliance-concept.com%2Fen%2Fwp-content%2Fuploads%2Fsites%2F4%2F2026%2F02%2FSupport-client-Anglais_compressed.pdf||target:%20_blank|&#8221; el_class=&#8221;boutbroch&#8221;][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row css=&#8221;.vc_custom_1572781027387{background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_column][vc_column_text] Customer Service [\/vc_column_text][vc_row_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;2753&#8243; img_size=&#8221;large&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;.vc_custom_1702390768246{margin-top: 40px !important;border-left-width: 4px !important;padding-left: 10px !important;border-left-color: #414649 !important;border-left-style: solid !important;}&#8221;]Proactive maintenance, reactive response Our Customer Service is ensured by a dedicated team. Thanks to the technicians and engineers coming from the different company businesses, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-553","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>After-sales and maintenance of specific equipment for PVD and leak test<\/title>\n<meta name=\"description\" content=\"Contact our customer service for any question on our equipment Alliance Concept can maintain your equipment ; contact us for the details.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.alliance-concept.com\/en\/customer-support.html\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"After-sales and maintenance of specific equipment for PVD and leak test\" \/>\n<meta property=\"og:description\" content=\"Contact our customer service for any question on our equipment Alliance Concept can maintain your equipment ; 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